Address: 66 Tannery Lane #04-08 Sindo Building Singapore 347805
Contact number: +65 6749 3333
Email address: sales@bloomdale.com.sg
Facebook page: https://www.facebook.com/bloomdaleflowers
Instagram profile: https://www.instagram.com/bloomdaleflowers
Established in 1986 by Gary Ng and currently managed by his daughter, Wendy Ng, Bloomdale Florist is considered one of the top flower outlets all over Singapore. It has a dedicated fan following that the company has garnered over these many years of existence. An embodiment of creativity, this florist company provides the best services with the most efficiency.
The current owner of the company, Wendy Ng, loves traveling, which is why she has such an interesting take on gift baskets and flower bouquets. When traveling, she clicks photos of what she terms as inspiring and shows them to her team so that they can be translated into stunning gifts. These designers have years of experience and have worked in many international florist designing studios. They know how to create classic and modern designs.
Customer service experience
Bloomdale Florist is a company that takes its customer care service very seriously. The team is always looking for ways to improve its products and services and ask for feedback from its customers. With the help of these feedback messages, the team understands what they are doing wrong and tries to improve upon that. With so many years of experience in the market, it is safe to say that the customer service of Bloomdale Florist can rival international brands in the same niche.
In fact, the florist company has worked so hard on its reputation that it has received The Best Of Singapore Award in 2007. With more than 30 years of experience in this field, the staff knows and understands what they need to do to add something special to each type of gift in their store.
Selection of the products
When you visit the Bloomdale Florist website, you will see that the platform offers a wide range of gift products, which includes baby gifts, plush toys, chocolates and wine, hampers, and flowers. You can find flowers that consist of floral boxes, graduation bouquets, hand bouquets, floral centerpieces, congratulation/condolences flowers, cakes with flowers, and artificial flowers. Whether you are looking for a personal gift or a corporate one, you can rest assured knowing that Bloomdale Florist has something in store for you.
Even if you do not know what you are looking for, you can choose to shop via the occasion filters. You can also choose customization by getting in touch with the Bloomdale representatives via phone number or email.
The most popular product of Bloomdale Florist is the amazingly curated hampers. These gifts are perfect for almost every occasion and are available at very affordable price tags. These hampers are a collection of baby essentials.
Then, there is also the health basket; this gift option includes nourishing fruits and treats that you can give to your best friend and family members. They will appreciate the beautifully curated presentation of chocolates and wines. You can also opt for fresh flowers and bath gift sets.
For something more auspicious, you can opt for the plush God of Fortune Pig, which will be delivered in a blossom tray. Alternatively, you can also opt for a combination of white roses and a cute plush teddy bear; similarly, there are also a lot more combinations that you look for.
Placing the order
Bloomdale Florist has designed its online platform in such a way that customers can place their orders quickly and easily. The online catalog will allow you to shop according to the occasion and type of arrangement. You also have the choice of booking an order via email, fax, and telephone.
To start shopping at Bloomdale Florist, you will have to first create an account. The registration process is free and you will receive data points upon your purchases. Your shopping records will help you keep track of your previous purchases so that you do not end up buying the same presents two times in a row.
Customization options
Bloomdale Florist will allow you to customize your purchases as you see fit. You can choose any products like the type of flowers, tailored colors, etc. for the gift hamper. For more customization, you can simply get in touch with the customer service or send an email explaining how you want the gift to look like.
Delivery process
Currently, the company is delivering only in Singapore. Bloomdale Florist offers same-day delivery for orders placed within working hours. If ordering outside the working hours, you will be eligible for next-day delivery. Delivery charges include S$ 6.50 for any location. For orders to the Singapore Islands and restricted areas like military camps, PSA ports, Airport Cargo Complex, and Airport Passenger Terminals, the delivery fee increases to S$ 15.
Promotional codes
Bloomdale Florist is known to offer some of the best promotional codes in this market. During occasions like national festivals, the company offers discount codes. These codes are only available to customers who are shopping via the online platform, not through telephone and emails. To use them, you need to enter the code on the checkout page and the price will be deducted automatically.
Rewards
When you shop on the website, you will be given Loyalty Points. These points are accumulated on every dollar you spend and can be redeemed for cash rebates, shopping vouchers, and free gifts. Bloomdale Florist is the only florist company in Singapore that offers such a reward. To avoid the existing points from expiring, you need to spend them within a year of the previous purchase.
Payment option
Bloomdale Florist accepts all major credit cards like American Express, MasterCard, and VISA. You will have to submit your credit card information online. After making the payment, you will receive the confirmation in your email inbox. For companies, creating corporate accounts will allow them to enjoy credit terms for up to 30 days. You can rest assured knowing that your personal and financial information will be kept safe within the servers. The platform utilizes the top SSP encryption technology to safeguard sensitive information.
